Your Privacy Is Our Priority
Your personal information is completely safe at ar444. This policy clearly explains how we collect, use, and protect your data.
Introduction and Scope
ar444 ("we", "us", or "platform") operates a safe and reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains in detail what types of personal information we collect through the ar444 website and application ("service"), how it is used, how long it is stored, and what rights you have regarding your information.
By using our service, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our service.
Important: This Privacy Policy applies only to the ar444 platform. Any third-party websites or services have their own privacy policies, and ar444 is not responsible for them.
What Information We Collect
We collect the following types of information during registration and use of ar444 services:
Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — our service is for users aged 21 and above only)
- National ID number or passport number (when identity verification is required)
- Email address
Contact Information
- Mobile number (linked to bKash, Nagad, Rocket, or Upay account)
- Current address (where applicable)
Financial Information
- Details of deposit and withdrawal transactions
- Payment method information (last few digits of bKash, Nagad, Rocket, or Upay account numbers)
- Account balance and betting history
Technical and Usage Information
- IP address and unique device identifiers
- Browser type, operating system, and device model
- Login time, session duration, and site usage patterns
- Information collected through cookies and similar tracking technologies
Purpose of Using Your Information
ar444 uses your information only for specific and legitimate purposes. The main reasons for using your information are listed below:
Account Management and Identity Verification
Your information is used to complete your registration, keep your account active, and verify your identity as part of the KYC (Know Your Customer) process.
Processing Financial Transactions
Your information is needed to verify and process deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay as quickly as possible. Our minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.
Providing Customer Support
Your account information is used to quickly resolve your complaints, questions, or issues through 24/7 live chat support.
Service Improvement and Personalization
By analyzing your play history and preferences, ar444 creates more relevant offers and game recommendations for you. This improves your overall experience.
Fraud Prevention and Security
Your information is analyzed to detect and prevent unauthorized access to accounts, fraudulent transactions, and suspicious activity.
Promotional Communications
With your consent, ar444 may send you information about new offers, bonuses, and tournaments. You have the right to withdraw this consent at any time.
Information Sharing Policy
ar444 never sells your personal information to third parties. However, information may be shared in the limited circumstances described below:
Service Provider Partners
Minimum necessary information is shared with selected partners for payment processing, data storage, or technical support. These partners are contractually bound to uphold ar444's privacy standards.
Legal Obligations
Information may be disclosed when required to comply with a court order, a legitimate request from a government authority, or applicable law.
Business Transfers
If there is a significant change in ownership or operation of ar444 — such as a merger or acquisition — user information may be transferred to the relevant party. You will be notified in advance in such cases.
Clear Commitment: ar444 never shares your information with third parties for marketing purposes without your consent.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the ar444 website and app to function correctly and to improve the user experience.
Essential Cookies
The platform cannot function properly without these. These cookies are used to maintain login sessions, perform security checks, and remember your preferred language.
Analytics Cookies
These cookies are used to analyze how users interact with the platform in order to improve service quality. Data collected is aggregated and not personally identifiable.
Cookie Controls
You can block or delete most cookies by changing your browser settings. However, disabling essential cookies may affect some platform functionality.
Data Retention and Deletion
ar444 stores your information only for as long as necessary. Retention periods are determined according to the policy described below:
- Active Accounts: All relevant information is retained while the account remains active.
- Closed or Inactive Accounts: Even after an account is closed or becomes inactive, transaction records are retained for a defined period to meet legal requirements, resolve disputes, and prevent fraud.
- Financial Records: Retained for the period required by applicable law.
- Marketing Consent Data: Deleted immediately upon withdrawal of consent.
To request deletion of your data, email [email protected]. If any information must be retained due to legal obligations, you will be clearly informed.
Data Security Measures
ar444 takes both technical and organizational measures to protect your information:
- SSL Encryption: All data transmission is encrypted using SSL (Secure Sockets Layer) technology, keeping information exchange fully secure.
- Stored Data Encryption: Sensitive information stored on servers is protected with industry-standard encryption algorithms.
- Access Controls: Only authorized staff can access your information, and only when there is a specific need.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: The option to use two-factor authentication (2FA) is available for additional account security.
If you suspect any unauthorized activity on your account, contact our 24/7 live chat support immediately or email [email protected].
Your Rights
As a user of ar444, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information ar444 holds about you and to request a copy of it.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete information in your account.
Right to Erasure
You have the right to request deletion of your personal information in certain circumstances. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object at any time to the use of your information for marketing purposes.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format and to request its transfer to another service where applicable.
To exercise any of the rights above, email [email protected]. We will respond to requests within the timeframe required by applicable law.
Protection of Minors
ar444's service is for users aged 21 and above only. We do not intentionally collect information from minors. Age verification is mandatory at registration.
If we become aware that information has been collected from a minor, the relevant account will be closed immediately and the information will be deleted.
Policy Changes and Updates
ar444 may update this Privacy Policy from time to time. If there are significant changes, we will notify users by email or via a notice on the platform.
Continued use of the service after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
To ask questions or leave comments about this Privacy Policy, or to exercise your data rights, please contact our privacy team through the following:
Privacy Contact
Email: [email protected]
Support: Speak directly with our team through 24/7 live chat.
To learn more about our team, visit the About Us page. To read the terms of service, visit the Terms and Conditions page. To learn about responsible gaming, visit the Responsible Gaming page.